Hotel had decent reviews and was declared to be bed bug free. I always check the beds upon checking in, just in case. I didn't have to look very hard for this one. It was right on one of the pillows. ...

1. I stayed at the hotel from 14-19 Oct. I got insect bites but didn't know what caused them. I returned home and saw my physician to confirm they were bed bug bites. 2. I reported the problem to...

May 10-May 12 2023, Bitten by Bed Bugs, at Sheraton NY Times Square. Video of bugs. Reported to the front desk at 7:30 am. Management referred me to hotel security. Hotel Security was at shift change ...

Found and killed bed bug. Showed it to head housekeeper, said she wasn't sure it was bed bug. No manager on duty at time of stay (weekend). Flew home, after repeated calls, spoke with manager who said...

2024-03-19 The service was awful when I looked in the bedding for bugs I found multiple so I complained to staff and they refunded me and gave me a new room but that was it. DO NOT GO TO THIS HOTEL....

1/20/2019 Bedbug!!! I saw one crawling and didn’t have any bites yet. I trapped it under a glass and mgmt carried it out. They gave me a refund but were nonchalant about the issue. DO NOT STAY HERE...

I stayed at MADE Hotel from Wednesday, November 20th - Friday, November 22nd. 2019. I'm urging anyone reading this to not stay at this place. I was bitten by bed bugs during my two nights stay here, a...

Room 2619 stayed 2 nights,13and 14Feb2019. I was bitten with bed bugs in my face and arm. The hotel added 50,000 points to my Hilton Honors account for the incident and offer to let them know few days...

My friend and I stayed in Room 2939 and we didn’t notice bedbugs the first night but we did the second night. We complained and filed a report. The hotel moved us to another dirty room. The staf...

Checked into hotel on 7/13, on 7/18 discovered bites all over my back and torso-pulled back sheets on both beds, both mattresses were soiled with bed bug waste. Management notiifed- they offered us an...

Stayed over Christmas break 2018. Were given smaller room than we reserved, but it was quieter with views so took it without arguing though had to use pull-out sofa for two of us. Our first morning we...

Below you will see my email correspondence with the GM Jon. I spoke with Jon today and he was extremely unprofessional and lied to me multiple times. Jon stated he looked at the linen and inspecte...

10/4/18 - Live adult bed bug found under the comforter. Front desk was notified and we were immediately moved to another room....

March 23rd 2018 at 9:00am I found/squished a bedbug at the foot of the bed. I then realized the notes on my neck, right hand, right shoulder, and left elbow were all from bedbugs the previous 4 days a...

Unit 14 of this co-op is riddled with bed bugs and mice. The landlord and person renting rooms in this unit won't and haven't done a thing to remedy this infestation. People there had to sleep i...

Found multiple bed bugs, spoke to the staff in the middle of the night. They offered to move me, but I packed up and left. I’ll plan on being reembursed for my stay and cleaning. ...

There are recurring bedbugs problems since I have moved into this place in October 2015. Neither the landlord(s) nor the overtenants have taken any actual actions aside from replying emails. On top of...

We had a horrible stay involving bed bugs infestation and unprofessional staff-- would recommend others to stay away! This was easily the worst hotel stay we've had; for context, my husband and I trav...

1. Saturday, February 18, 2017 woke up numerous times with new bites every time I was startled and started scratching. 2. Management did not do anything that night we asked for a car to leave immed...

My whole body was full of bites. Same goes for my friend who stayed separately in a different room. Management handled this very lightly, and asked us to go buy a spray ourselves to get rid of the b...

Report: 2/23/2017 We stayed here over night for a school field trip and each and every child was covered in bed bug bites the next morning. When we reported it to the front desk they did not believe ...

Bed bugs found under the sheets upon arrival to this hotel, and online there reviews have countless comments stating they saw bugs as well. Was there this past week on Wednesday January 9th to check i...

My daughter and her friends traveled with a group from our local college to visit NYC. My daughter noticed she was all bit up (this was Thursday July 12,2018). Turns out it was bed bugs. Management of...

Sept 13, 2017. I discovered i had bed bug bites all over my lower back. Management handle the situation poorly and adamantly denied that they had bed bugs. They gave us some generic report the next d...

Found bed bug on the pillow shortly after checking into our room (3/1/2023). They immediately provided a new room (did not treat our belongings). The next evening we found a bed bug on a robe from the...

1. 11/24-11/25 2. Management was very sympathetic. Refunded us for our entire stay, and sent detailed email with how to handle our bites and reduce risk of spreading bugs to our homes. ...

My partner and I went to The Beekman for a stay on March 17, 2018. We had a positive experience going into the evening -- beautiful decor and quality service. It's hard not to be impressed by the well...

My family and I have suffered from multiple bedbugs bites (arms, legs, hands, face) while staying at this apartment from March 30th to April 2nd, 2018, that we had rented through Airbnb. The two bedro...

June 26, 2018 Brought a live bed bug to the manager who proceeded to take several attempts to kill it with his fist. Was not immediately comped. Received a phone call hours later saying our roo...

First discovered and reported on 9/14/18. Management moved me to a new room. Upon checking out the next morning, I was told I would get an email of the pest control report, which I still haven't r...

I stayed in three different rooms because I had booked online and for some reason it broke down into three different reservations and three rooms. The first night I didn't notice bites. The second nig...