2011-09-15 10:14:32
Knights Inn Groton/Mystic Area
425 Bridge St
Groton, CT
Room Number: 204
When we checked into the hotel, I did an initial bed bug inspection. I removed the comforter and checked under the mattress pad, the mattress itself etc.. Everything seemed to check out and I saw no evidence of bed bugs. Upon returning to our room later that night I saw a bed bug crawling on the pillow case. At that point we called the manager up. She came to our room, saw the bug, threw it in the toilet and suggested we stay in another room. While she left to get the key to another room another bug crawled onto the bed. The manager claimed that the exterminator is there on a monthly basis but could not tell me what kind of process they use to get rid of the bed bugs as common extermination methods do not work to eradicate a bed bug problem. If you find these bugs in one room, oftentimes there is infestation in many if not all the rooms in the hotel. At that point we decided not to stay in the hotel and asked for a refund.
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