October 3, 2021 The staff assured us a refund was in order for the bed bugs found, then backtracked. GM neglected our complaints....

1/21/2023 We stayed in one of the suites with a queen, bunk beds, pull out couch and a single. 4 Small roaches in the bathroom and a live bed bug were found on one of the single beds in the middle of...

My family of 4 stayed at the Great Wolf Lodge on January 1st-2nd, 2023. During our stay I did not notice anything wrong, but I also did not check the mattresses/bedframes/etc. prior to sleeping in the...

My family of 5 stayed in room 3052 at Great Wolf Lodge in Charlotte on September 27, 28 and 29th, 2019. We questioned staff about our room and they vacuumed up white powder on headboard and along edge...

This bed bug incident happened on Sunday morning 1/28/18 around1 in the morn awoke to my index finger swelling red itching did not know what it was so eventually went back to sleep. Awoke again aroun...

I found a bed bug around midnight on our second night. The hotel moved us to a new room and confirmed bed bugs. My daughter has bites on both legs, arms, back, stomach, and face. ...

Last day my youngest son complained about itching and showed marks on his buttock region and upon leaving I myself have bites on my wrist. When we got home my wife realized she had bites all down her ...

My son has huge welts on his arm, the beds are stained really bad... I had to get pictures of it all it was so awful. Im looking for a lawyer because I have 2 complaints on this hotel.... I will say ...

we booked via hotels.com arrived at 10pm to sleep a few hrs before heading north. my daughter laid down on top of the brown comforter BC she had her own blanket, she removed her socks, when I woke up ...