2011-03-25 11:53:02
STAYBRIDGE SUITES
8005 SHERIDAN DR. AT TRANSIT RD.
CLARENCE, NY
My family was scheduled to stay in room 111. Upon entering the room, I saw 2 brown bugs on the curtains in front of the door. I killed them and proceeded to wipe everything down with a disinfecting solution. As we were settling in, I was putting my bags away and noticed there was a bug on the carpet and another on the bedspread. I picked up the one on the bed with a napkin and looked bed bugs up online; the image was identical to the bugs I had seen during the evening. I spoke with the representatives at the front desk who were very kind although when asked they stated there has never been a report of bugs in the facility. The bug was shown to the desk clerk who was apologetic. I asked to change rooms but the only room available was extremely cold and very small. Instead I decided to depart the premises with my family due to the infestation and the inability to accommodate our party.

---

My Location (Hotel, Apartment) Is Not Listed Above
Report New Hotel Or Apartment

Type of Complaint
Hotel Apartment Office Movie Theatre Other

Please Add Hotel Or Apartment Name


Please Add Address of Location


Zip Code of Location


Your Name


Your Email (Will Not Be Posted Online or Spammed)


Room or Apartment Number (Room/Apartment where incident occurred)


Add Bed Bug Incident Report




* If you have any pictures, please email it to bedbugreports@gmail.com and reference this incident.
Please type code above: