2011-08-09 14:30:07
Sundowner Inn
1018 Front Street
Forsyth, MT
Room Number: 208
Our experience at the Sun Downer Inn was less than a downer. Upon arrival to the hotel at 12 AM August 7, 2011 after an exhausting and long drive from Minneapolis MN we were both grateful to have a nice clean bed to sleep in. Instead we got a room infested with bed bugs. In the early morning my wife awoke to a bed bug next to her face on her pillow. Upon further inspection of the room we found that both queen size beds in the room had 1/4 to 1/2 inch bedbugs on them. Taking a closer look at the room we could see skins that had shed from the bedbugs on the carpet in the room. At this point, I took a sample of live and dead bed bugs to the front desk. I request that the hotel refund the money for our stay. The front desk person reported that, the room is an outdoor entry and bugs will come in, implying that they are not liable for my purchased service and its quality. Bed bugs are a nationwide issue that has caught the attention of the Centers for Disease Control and local health departments. It is a serious issue and with hotels that conduct business such as this we may never get control. This is the single worst experience that I and my wife have ever experienced in any hotel. After leaving the Sun Downer Inn we drove to the nearest laundry mat and spent the next several hours laundering our entire luggage. On Monday I will be contacting the Rose Bud County Health Department to inform them of the infestation. Here is information provided by the Montana state on how to deal with bed bugs: http://www.dphhs.mt.gov/PHSD/Food-consumer/documents/bedbugflyer2010.pdf
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