2011-12-29 07:29:12
Country Inn & Suites By Carlson Holyoke (Springfie
1 COUNTRY CLUB ROAD
HOLYOKE, MA
Room Number: 316
I am a customer in this hotel. I came down with a "rash" that was diagnosed by a dermatologist as bed bug bites. After then reading abou it on the internet and seeing pictures I can see that they are exactly as the pictures are. Red marks in a row on the exposed areas of my arms and upper chest, neck and face. It has been horrible. The hotel gave me a refund and changed my room for the final night of my stay but they never admitted that they found bed bugs--in fact they made me feel as though I was a fault. They told me that their exterminitor said that I got these bites some other place becasue once a bed bug bites you it takes a week to see the marks and since my marks appeared the second day after my arrival it could not be the hotel. I don't currently have pictures but will get some.
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