2012-04-24 07:57:46
Desert Jewel Apartments
Arizona Ave. Chandler, AZ
Scottsdale, AZ
Room Number: 123
Severe infestation!! My children and I were covered in hundreds of bites in the 8 weeks I lived there. I had to break lease and run away from the nightmare. Management wouldn't even send someone to the apartment, so I took a ziploc bag of bed bugs to the office. Manager made fake work order for exterminator she never ordered. I paid $1,040. per month for that!!

---

2012-04-03 11:02:36
Radisson Fort McDowell Resort
10438 N FORT MCDOWELL ROAD
Scottsdale, AZ
Room Number: 437
There were bed bugs on March 30, 2012. I woke up with bed bugs all over me. I contacted hotel management, and they denied all claims.
Click here to see full details

---

2011-07-22 08:18:44
The Regents Apartment Homes
15555 N. Frank Lloyd Wright Blvd.
Scottsdale, AZ
Apt. was infested in January 2011. I was covered in bites. Had to clean and wash to an extent that is similiar to moving. They were treated by a local company. Bugs are currently back and have had to pack up everything and wash again. Had to throw out bedroom furniture. I am very clean, but neighbors have had bugs also. Terribly distressing.

---

2011-01-02 16:46:33
Hospitality Suite Resort
409 North Scottsdale Road
Scottsdale, AZ
checked into room 216 of hospitality suite resort in the afternoon. my husband took a 2 hour nap on the bed and i slept on the couch. we went to dinner and just after 8 pm, i put my 3-year-old in the bed after he fell asleep. my husband and 8-year-old were laying on the couch. thirty minutes later, i went to put my 6-year-old down in the bedroom and found SEVERAL large bugs around my babies head. i got some tissue and crushed them and blood squirted out. as i investigated this on the internet, i soon began learning the horrors of bedbugs. i put my two sleeping children on a blanket and the floor and found two more baby bedbugs which i put in a cup and took down to the main office. we left 30 minutes later! the next day when we got home i shook out all clothes and investigated our luggage, then i washed and dried all clothes that went with us. found 2 bedbugs after clothes came out of dryer. HOPEFULLY that is all that came with us.
Click here to see full details

---

2010-12-13 10:02:40
Comfort Inn Fountain Hills / North Scotttsdale
17105 E. Shea Blvd
Scottsdale, AZ
My family and I had reservations to stay at Comfort Inn Fountain Hills, AZ on Dec 10, 2010. My husband had a company Winter party at a local Casino & there were no rooms available at their hotel and were referred to Comfort Inn. My daughters (6 & 15) stayed at the hotel while my husband and I attended the party. When we got back to our room at 1am, we found our daughters laying/sleeping on the floor in the bathroom. I was very confused as to why there were and not in the bed. My oldest daughter said she took a shower & went to check on her sister sleeping in the bed. When she saw her, there were approx 3 bed bugs crawling on her sister. When she lifted the sheets off her, she found approx 5 more in the sheets including numerous blood smears on the bottom sheet around her sister. I went and checked the bed she was sleeping in and saw the blood spots along with the dead/squashed bed bugs. I put one of the dead bed bugs into a plastic cup so that I could show the front desk lady & to say we would be leaving. I was very upset & we left the hotel.The front desk lady said she would let the manager know in the morning and would not bill us for the room. When we got home at 3am we threw our luggage in the alley garbage, all took showers & washed everything, including stuffed animals, in the washers sanitation mode. Did not want to chance getting those bugs in my house.
Click here to see full details

---

2010-09-08 12:33:25
HOMESTEAD STUDIO SUITES - EXTENDED STAY AMERICA
MARSHALL WAY
Scottsdale, AZ
Was on a 2 month business stay at HOMESTEAD STUDIO SUITES - EXTENDED STAY AMERICA - SCOTTSDALE, ARIZONA The first week I was bit all over my face. The hotel brought in Orkin and the Manager confirmed bed bugs. The next day he was fired. From there, the District and Regional Manager denied the bed bugs. Saying the original report was wrong. Nonetheless, I had bites all over my face, neck, head, ears, and body. They gave me up to $5,000 medical insurance to see a doctor. Yet, continued to deny the bed bugs. I kept finding bugs and so moved rooms 3 times. They did not wash my laundry and refused any compensation for what happened. The Corporate office blew off my phone calls for 2 weeks. When they finally did call, they said they had "no control or decision making power" and that they would leave it in the hands of the Regional Manager. I went to doctor and it was confirmed that they where bed bug bites. They could not really do anything to treat it. They had to heal on their own and there could be possible scarring that "might" go away. I called the District Manager to re-evaluate the situation. She said to me "this has gone on long enough" and so they will give me 2 days compensation, I could stay the rest of the month (1 week) and then I had to leave. They did not want me on property for fear I would tell other guests about the Bed Bug issue. So they kicked me out! Because I was bitten by Bed Bugs. The hotel was dirty and unprofessional. I found old beer cans in the kitchen cabinets. Behind every bed was dirty and dusty, with bugs under the mattress. I was told the hotel was under tight budgets and that the cleaning people where overworked and underpaid. They finally gave me quarters to do my own laundry and only enough to do a few loads. I had to clean the rest of my clothes out of my own pocket. Including any dry cleaning. Due to the bites on my face and body, and the serious reaction I had to them, I was out of work for almost 2 weeks since I do marketing presentations. I had to cancel 3 meetings and business was held up do to Bed Bug bite infections. Also, due to them asking me to leave, due to their bed bug issues needing to be kept a secret, I was almost left with nowhere to go! Luckily, I found a new place to stay within 2 days of the deadline. Very upsetting and scary situation. I am still considering filing a lawsuit and have pictures and witnesses. Going to talk to a lawyer first. I keep reading all of these horror stories and it is just wrong. DO NOT STAY AT EXTENDED AMERICA HOTELS and particuliarly the one's in Scottsdale, Arizona. They are a mess and infested with Bed Bugs. The Regional Manager is a Con Artist and is all about protecting her job. She will deny any issues or Bed Bugs. EXTENDED STAY AMERICA / HOMESTEAD SUITES - RIDDEN WITH BED BUGS. ~Anonymous~

---

My Location (Hotel, Apartment) Is Not Listed Above
Report New Hotel Or Apartment

Type of Complaint
Hotel Apartment Office Movie Theatre Other

Please Add Hotel Or Apartment Name


Please Add Address of Location


Zip Code of Location


Your Name


Your Email (Will Not Be Posted Online or Spammed)


Room or Apartment Number (Room/Apartment where incident occurred)


Add Bed Bug Incident Report




* If you have any pictures, please email it to bedbugreports@gmail.com and reference this incident.
Please type code above: