Anonymous

BEWARE OF BED BUGS!! We checked into this hotel on a Friday night 8/28. Once we got settled after about an hour of being in the room I took a shower and came out to find both beds infested with bed bugs. Some of them were huge, some of them small, but none the less both beds completely covered. Called downstairs to let them know and they gave us a new room. I told them to have a manager contact me, which he never did. I then had to go down to the lobby the next morning and ask about a refund and they told me to contact Expedia who i booked through and it will all be taken care of. NOT THE CASE. I spent the next 3 days contacting Expedia who was trying to contact them to get me refunded just for the first night and ended up paying for the rest. The part that really concerns me was not only was it infested with bedbugs they never cared. I stated numerous times to have the manager contact me and left my name, number, and email. He still has not and doesn't care. This was so disgusting and really put a damper on what was supposed to be a parents vacation for our birthdays. We still paid for the rest of the stay, the service charges, and whatever bar bill we drew up trying to have fun. We have stayed at this hotel 3 times and will never be back. Plenty of other nice hotels near the beach, don't waste your time with this trash.

• Bedbugs Found
• Requested Refund