Anonymous

1. I stayed there Thursday August 14, 2025. I should have checked the mattress. I woke up that night itching but thought it was mosquito bites. The next day my legs itched but I ignored it for the same reason and drove home that evening. The next morning my stomach was itching. That's when I pulled a live bedbug off of myself. 2. I called the hotel directly. No answer after several tries. I called Choice Hotels and got an overseas representative who could have cared less. Her first response was "what do you want?" I explained I wanted her to notify the hotel immediately so existing guests would not be affected. She explained there is an "approval process" and went on about that. I hung up and called the hotel again. This time I got an answer. The woman I spoke to said she would go check. I went back to searching for more bugs, stripping my sheets, isolating my laundry, showering again, etc. I got a call back from the woman at the hotel. Her only concern was to attempt to pin it on a different hotel because she "didn't find anything" and "there would be blood on the sheets". I told her I did not have time to argue with her about this as I was busy trying to prevent my entire household from being infected. It is sad the only thing they care about is self preservation, not their customers. Note - I should have known. This place was nasty.

• Bedbugs Found
• Requested Refund