Anonymous

Arrived at comfort in and suites on 12/2/23 @ around 3pm. They were very nice upon check in. Got to room. Room TV wouldn't work. Staff came up and fixed it. My son found a bug on the desk next to the phone but i wasn't thinking bedbugs. He killed it and went on about his business. Time for bed and my son keeps itching all over. Enough that he wakes me up. I get up and find 2 bedbugs crawling on him. Make him stand-up and found 3 more. Squished them and they were full of blood. Contacted the front desk and her words were what floor are you on? I said 3rd and she said "oh yeah" offered to move us to a first floor room where " they hadn't made it there yet" told me I would have to talk to management about a refund. Did however take my children's blankets and run them in the dryer for 15 minutes. And gave us some black bags to put our luggage in so we didn't take them downstairs. We stayed long enough for it to get daylight then headed home. Tried to call and speak to the management yesterday and nobody was available.

• Bedbugs Found
• Requested Refund