citizenM Los Angeles Downtown Hotel Bed Bug Reports

Recommended tips after hotel check-in:
1. Pick up the mattresses in the rooms and look under it. Check around the edges of the box springs.
2. Check under the box spring.
3. Lift up each headboard an lay it on the bed. Carefully inspect the hole where the headboard was lifted out of. Also, inspect all niches and corners of the headboard.
4. If you decide to stay in the hotel, do not put any clothes in dressers. Keep them in your luggage and your dirty clothes in plastic bags.

View the latest bed bug reports for citizenM Los Angeles Downtown Hotel, Los Angeles, CA below.

citizenM Los Angeles Downtown Hotel

361 South Spring Street
Los Angeles, CA - 90013
(213) 337-8658

Bedbugs Found

Did you find begbugs at this location? File a Bedbug Report Now

No description available

Bedbug Reviews

Anonymous

1. June 17-19, 2023 2. I experienced bed bug bites throughout my body (neck, arms, chest, abdomen, back, legs, feet) during my two-night stay in a certain room on the 7th floor of citizenM LA Downtown for the Juneteenth weekend. Upon my report of these bites during the check-out, the hotel inspected the room and notified me of the confirmed case of bed bugs the following day. While the hotel issued a refund for my stay (less than $500) early on, it then refused to cover any other reasonably foreseeable expenses (e.g., medical bills, costs to inspect/treat my apartment, pain and suffering), citing the limitations-of-liability clause in its terms and conditions, which (if legally enforceable) limits the hotel's liability to the "amount of the charges paid by you to us," and characterizing the bed bug bites as an "unfortunate circumstance" that is "not possible for us to prevent ... 100% of the time" and a manifestation of a "fundamental risk to traveling."

Bedbugs Found
Requested Refund

Room Number:
746

08/26/23

File a report for:

citizenM Los Angeles Downtown Hotel

361 South Spring Street
Los Angeles, CA - 90013
(213) 337-8658

Cleanliness

Service & Staff

Value for Price

Your Name

Your Email

Room Number

Detailed Report

Captcha

How to get rid of Bedbugs at home

If you find bedbugs in your home you should remove as much clutter and as many items as possible from your house. Replace all bedding and examine the box spring for bedbugs.