Anonymous

Both my wife and I were bit in our sleep staying in room 1504 on May 6-7, 2022. The morning of the 7th, we both woke up with itchy raised red bumps showing up in clusters on the lower half of our bodies. We documented all of this with with our phone cameras. We searched the room for signs of bed bugs around the bed, but the headboard was attached to the wall and difficult to see behind. We didn't find anything, but we were also focused on getting out of the room as quickly as possible. Regardless, we both woke up with numerous bites after sleeping in this room. Based on this we strongly suspect bed bugs. We told the staff immediately. They were kind and quickly transferred us to room 611 (I'm mentioning the room #'s in case somebody really has to stay here for some reason - although likely best to avoid those floors altogether.) We asked for a refund, but the young lady at the desk said that we would have to contact the hotel manager about it and gave us his card. We canceled the plans we made for the last day of our trip so that we could have extra time at home to decontaminate our belongings. Everything we brought was either tossed, frozen, or washed/dried on high heat. We tried to be extra cautious given how difficult bed bugs are to eradicate once they get established. The process was not fun. We are still worried that we might have inadvertently brought this home with us. So far (after two days) we haven't seen any signs of these critters or any new bites. We assumed it would be a pretty simple thing getting a refund for what was a horrible experience, but it turned out not to be the case. Edit: My wife and I were looking through more reviews and discovered that some people mentioned finding blood on the sheets and beds upon arrival. This could also be a sign of bed bugs feasting on a prior host. I'll never visit this hotel again. I'll never stay with Radisson again either.

• Bedbugs Found
• Requested Refund