Anonymous

I stayed from the 2nd of March through the 7th. I was called on my third day of the stay advising me there were bed bugs in my room. I went to the desk and the manager told me I brought them and that my room was locked down and I did not have access to my things for a day. The next day after they sprayed my room and let me get my things to immediately wash, I was informed the rooms around my old room had bed bugs as well as the rooms around my current room. According to etymology, a house keeper reported seeing bugs previously but no action was taken. The manger then hid every time I went to the desk to talk to her. And of course I had to buy my own soap and pay for my own laundry to get done despite it being their fault.

• Bedbugs Found
• Requested Refund

Anonymous

11/23 Stay at the Holloman Air Force Inn was for five nights. Second night I woke up, covered in bites. In the morning I checked my bed and found two live bedbugs, crawling around and also lots of remains from previous bedbugs. The staff was not very caring at all and we’re actually mad that I found bedbugs. They said they were going to spray the room and cleared for the next guest.

• Bedbugs Found
• Requested Refund