Anonymous

Stayed at the hotel in room 109 the nights of 1/21-1/24. Visit was uneventful. Came back to the same hotel and stayed in room 107 the nights of 1/27-1/30. I didn’t notice any itching or bites until the morning of 1/31, the day of check out. Woke up to several bites on my arms and neck. I immediately got my items together and checked out. At the time of check out (4:50am) I let the front desk associate know that I was bitten, and showed her the spots on my neck. I called the hotel later and they acknowledged that they’d been told about the issue and were “investigating it fully” and would give me a call back. After work (1:30pm) I went by the hotel to see if they were actually doing something about the issue. There was a housekeeping cart outside 107. I spoke to the front desk associate who answered the phone when I called and showed her the bites on my neck and forearms. She apologized and offered a discount on my next stay, like I would stay there again. Otherwise unhelpful. Did not offer to help resolve the issue or compensate in any way. After arriving home I discovered approximately 8 bites total on both arms and my neck.

• Bedbugs Found
• Requested Refund