Anonymous

On 09/14/2018 i was @ Vista Apartment to sign my new lease. I had paid my deposit of 300.00, Administrative Fee of 150.00 and 50.00 Application. Everything was good to go. While I was sitting in the front waiting there was a gentleman sitting next to me – he asked another man how long he would have to be out of his apartment – the man answered about 3-4 hours. I asked the gentleman – why do you need to be out of your apartment. He stated BED BUGS. He stated that him, his wife and new born baby has been living there for about 6 months. He had to be moved out of his first apartment because it was infested with BED BUGS that they move him to another building and now this apartment is infested as well. He showed me pictures of the BED BUGS crawling on the little bed that his new baby sleeps -how they are stuck in the nylon material that covering the bed. He stated that he could not afford to move since he has a new baby and he was the only one working right now. I told him how sorry I am for his miss fortune. I told the receptionist that I no longer want to move into their apartment complex. And that I wanted all of my money back. She asked me to please wait and speak with her supervisor. While I was sitting another potential new resident came into the office and I informed her and her family about the BED BUGS. The receptionist yelled for her supervisor to come out and talk with me. When the supervisor came out and called me to the back I informed her of my concerns and requested a full refund. She returned only my deposit of 300.00. I stated to her that is not right for them to keep my 200.00 since they are the one with the BED BUGS. She stated that she would have to call the corporate office and for me to check back. I went back by there three times the last time I went by their they told me that I would not be receiving my 200.00 back. It is so unfair to be treated badly because the company purchased a complex that I found out later that had been closed down because the entire complex was infested with BED BUGS. I HIGHLY RECOMMEND THAT YOU DON'T MOVE HERE…

• Bedbugs Found
• Requested Refund

Anonymous

Bed bugs have cause bodily and mental damage for the whole month of June 2023, making it hard for tenant to get proper rest. We have informed management about bed bugs, requesting work order, they say they will treat by certain day, bugs came back a few days after.

• Bedbugs Found
• Requested Refund