Anonymous

I stayed at Harris North Kansas City on September 18th 2020 was in room 272 Las Vegas towers went down and gambled where later that evening my boyfriend and I retired to her rooms kept getting this itching like a tag in the back here shirt right for my shoulder blades was laying there talking with him got up and he saw a bug falling across my pillow me down to the front desk they confirmed with an EMT that it was a bed bug they transferred us to another room on the same floor which was parable to a cheap motel by the airport they actually disgusting they offered me a $40 food comp and displace me from my room between 2:30 and 5:30 a.m. the front desk attendant that was working that evening was extremely personal his name is Mike however the attendant the following day Molly was extremely rude. I have never been so insulted or disrespected as a guest at any hotel or any hospitality industry ever someone obviously needs some more training or education on customer service.

• Bedbugs Found
• Requested Refund