Anonymous

They have bugs in their beds. I started to develop bites on my 5th day there and by the time I left on the 7th I was covered in bites. I told the manager and other staff and their responses were "oh, sorry about that." After I did some research on the CDC's and EPA's websites, I realized I had been bitten by bedbugs. I immediately filed a complaint with La Quintas headquarters, not one single person has returned my call in over 5 days. I spoke with the manager at the hotel again to warn him. He spent the entire time trying to convince me that they don't have bedbugs. When I told the manager I could email him the photos of my bites, he said he didn't need to see them. He said he could refund me one night for now and talk to the owners to see if he could refund my entire bill. I said that was fine for now, but there was still a lot more to discuss. Well, he then told the La Quintas headquarters that he had "resolved" the problem and he didn't return my call the next day as we had agreed. He is trying very hard to cover this up, which tells me that this is not a one room problem. I have 30 bites on my left arm alone, around 20 on my right arm, 9 on my face, and I can't even count all of the ones on my back, but it's at least a couple dozen.

• Bedbugs Found
• Requested Refund

Anonymous

On June 5th at 9:55 am I spotted a small dot of blood I pulled the sheets back and the bed bug was crawling away! I smashed it and blood came out. I have pictures and videos. Management came upstairs and after making many complaints via email I never heard back from them

• Bedbugs Found
• Requested Refund