Anonymous

BED BUGS! The manager *edited* put us in a room she KNEW there were bed bugs in! She has a very apathetic attitude about it all. We got in around 1 am after an 8 hour drive, took all of our belongings in, settled to sleep and found one on my pillow. We took the room apart and found more. We saw evidence of Diatomaceous Earth having been sprinkled between the mattress and box spring and a tiny pile of it beneath the bed. Ridiculously inept attempt to rid them. She explained that it was \"breeding time\" for them and it\'s common in the motel trade. Her response to knowingly putting us in a room with bed bugs was \"We\'re trying.\" Instead of being apologetic she was argumentative. They are either ignorant or callous about bed bugs. We have to throw away/burn/wash EVERYTHING we brought with us now. It was then 4 am, we had to find another hotel for our family of 5, put all of our belongings in plastic bags and leave it in the back of the truck and shower. Our weekend trip crystal digging was completely RUINED, as well as our return home. What a horrible experience. I have called the hotel office and the owners. They will not answer nor return my calls. Frustrating and simply wrong.

• Bedbugs Found
• Requested Refund