The Mountaineer Inn Bed Bug Reports

Recommended tips after hotel check-in:
1. Pick up the mattresses in the rooms and look under it. Check around the edges of the box springs.
2. Check under the box spring.
3. Lift up each headboard an lay it on the bed. Carefully inspect the hole where the headboard was lifted out of. Also, inspect all niches and corners of the headboard.
4. If you decide to stay in the hotel, do not put any clothes in dressers. Keep them in your luggage and your dirty clothes in plastic bags.



View the latest bed bug reports for The Mountaineer Inn, Asheville, NC below.

The Mountaineer Inn

155 Tunnel Rd, Asheville, NC 28805
Asheville, NC - 28805
(828) 254-5331

Bedbugs Found



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Bedbug Reviews

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Anonymous

I checked in November 19, 2016 and went into room 238. I fell asleep pretty early, around 7 pm or 8 pm, but a friend's text woke me up. When I got up, I noticed a brown flat little bug on the bed spread by my chest. I killed it and it made a red splatter. I thought it might be a bed bug but I didn't want to believe it. Around 5 am, I saw a bed bug nymph. It was clear but I could see the red blood inside. This time I knew it was a bed bug so I took video of the bug and I drove to the front desk and got a new room. The lady I spoke to told me to speak to another lady after 7 am about the problem. The second lady didn't want to see the video. She basically took $15 off my bill and said she would speak to her exterminators. I have bites on both arms, the back of my neck, and my thigh. Now I'm paranoid I've brought the bugs home with me, even though I dried my clothes when I got back home.
  • Bedbugs Found
  • Requested Refund
Room Number:
238

11/16/16

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bedbug

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Anonymous

Checked in at 5:04 pm. Put bags down and could tell room was old but decent to stay the three nights. Left for dinner and came back. Showered and was in bed. Around 10:30 pm my husband was bit. Instantly I got up and went to office and took the pillow with the blood where he popped the bug. Office lady “Morgan” was upset I brought in office and I said how do you think I feel with all my belongings I brought for trip are in the room. Husband came to office and put a bug on counter for her to see being she was telling me it wasn’t a bed bug. I have videos of them crawling on bed. I have pictures. I have paper stating my check out was 11:08 pm. I have picture of that paper in front of door proving I was there and was leaving. Lady in office lied about her name initially and only would give me the managers first name. Told me there was no way I could speak to her. Wouldn’t give me a number. She was nice enough to offer me another room but who would go from one infested room to another? Absolutely not. I demanded a refund. After mins and mins later of going back and forth and said she would call police if I “bothered” other guests telling them they had bedbugs. I even said I will pay for 1 full night even though it’s been only 5/6 hrs. I still got denied. I was on a romantic Valentine’s vacation from Florida. Their website is beyond misleading. It was late and we had to make other arrangements and I was pissed. I checked in on 2/12/2022 and checked out on 2/12/2022. I was suppose to check out on 2/15/2022. I filed a report with the Buncombe county health department “environmental “. I called bank when I returned back from trip and disputed the hotel transaction and now reporting on this site!!
  • Bedbugs Found
  • Requested Refund
Room Number:
118

02/19/22

File a report for:

The Mountaineer Inn

155 Tunnel Rd, Asheville, NC 28805
Asheville, NC - 28805
(828) 254-5331

How to get rid of Bedbugs at home

If you find bedbugs in your home you should remove as much clutter and as many items as possible from your house. Replace all bedding and examine the box spring for bedbugs.



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