2010-11-29 10:58:11
Homewood Suites by Hilton Rochester Victor
575 Fisher Station Drive
Victor, NY
MY HUSBAND AND I STAYED AT THIS HOTEL FOR ONE WEEK IN JULY 2010. ON OUR LAST NIGHT, WE WITNESSED A BED BUG CRAWLING ON THE SHEETS. I HAD NEVER SEEN ONE BEFORE, SO, WHEN WE CAME HOME WE CONFIRMED WHAT WE SAW WAS A BED BUG. I REPORTED THIS IMMEDIATELY BY CONTACTING THE HOTEL, LONG DISTANCE, TO FRONT DESK STAFF, AS WELL AS, A MESSAGE FOR GUEST SEVICE SUPERVISOR. DID NOT RECEIVE RETURN PHONE CALL, BUT I DO HOPE THAT MY REPORT WAS TAKEN SERIOUSLY. I ALSO REPORTED IT ON A HOTEL SURVEY THAT WAS SENT TO ME. PLEASE LOOK AT MATTRESS CAREFULLY IF YOU CHECK INTO THIS HOTEL. MY HUSBAND AND I STAYED AT A DIFFERENT HOTEL FOR OUR STAY IN THE AREA IN AUGUST AS WE FEARED THE WORST. I AM REPORTING IT NOW DUE TO NO REPORTS OF BED BUGS AT THIS HOTEL. ONE WAS ALIVE AND WELL...I HOPE THIS HOTEL IS CHECKED OUT. BELIEVE WE WERE IN ROOM 207.
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