I stayed the night in Benton harbor because of the weather and woke up to bed bugs. I have pictures and video to prove it, I also had the bug in a cup. I tried talking to front desk about it and the...

LONG SUFFERING FROM 2012 UNTIL VERY ACTIVE 2015. THEY CONTINUE TO CLAIM THEY TAKEN CARE OF THE PROBLEM YET I AM STILL FIGHTING THIS PROBLEM WHICH LEAVES ME KNOW FURNITURE OR ANYTHING. I I HAVE THROW A...

Woke up at 1am to itchy bites on my legs. After looking around found 6 live HUGE bugs on both of the queen beds. Went downstairs and requested an immediate refund. Am currently up looking for more bug...

woke up to bed bugs. Reported to front desk and they just told me that's "gross" but couldn't do anything for me and was told no managers work on the weekends to make a complaint. Took my number and s...

MY FAMILY AND I STAYED AT THE HOLIDAY INN FROM JULY 31, 2016 TO AUGUST 8 , 2016. ON OUR WAY TRAVELING BACK HOME WE NOTICED BITES ON OUR BODY. THESE BITES CAME FROM BEDBUGS. MANAGER WAS CONTACTED AND S...

I stayed at the Best Western at Benton Harbor/St. Joseph on Friday,October 19th. I woke the next morning with over a dozen bites on my legs, arms, neck, shoulder, and feet. I went to Urgent Care in Ch...

10/26/2017 We reported the issue about the bed bug and shown housekeeping she said she would take care of it, so we seen her use Windex and spray on the bugs and she said they were dead. 1 hour later...