2011-05-09 13:32:42
Hyatt Coconut Plantation
11800 COCONUT PLANTATION DRIVE
BONITA SPRINGS, FL
Room Number: 5151 - 5162
I wanted to indicate you that my husband and my daughter were regrettably the target of the bed bug during our stay in your hotel. (From April 23rd till April 30th, 2011) room 5162 and 5151 We send you by e-mail some photos. We hope that you will manage to exterminate these pests
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2011-04-12 08:12:57
Hyatt Regency Coconut Point Resort & Spa
5001 Coconut Road
Bonita Springs, FL
Room Number: 319
I stayed here from Sunday April 3 thru Thurs April 7. I saw one bed bug on Wednesday April 6. Hotel verified infestation and treated my room and several others just to make sure they were gone. . . They moved me to another room on the same floor. They threw away all of my clothes and my luggage (reimbursed me), and gave me some hotel points.
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